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GENERAL QUESTIONS The soundwalk.com site is different. What happened? How has it changed? We originally launched back in 2001, and felt that the site needed to be re-designed and updated to go with the new features we've introduced. You can now directly buy and download Soundwalk's MP3 files directly from soundwalk.com. Where can I buy a Soundwalk? Soundwalk is widely distributed in NYC, in other US cities, and in Europe. You can find the list of our points of sale by clicking here. You can also buy our CDs online at Barnes&Noble.com and Amazon.com. Soundwalk's MP3 files can be purchased directly from soundwalk.com. At what time can I take a Soundwalk? At any time. However, an optimal time is suggested for each Soundwalk, because, as an insider guide, we make you discover private and hidden places that could be closed outside these optimal hours. Where can I get a map for my Soundwalk? You can download a PDF map on this Website. You'll just need a PDF viewer (free) such as Acrobat Reader. What is the cost of a Soundwalk? Soundwalk CDs are sold at 19.95 USD, suggested price, in most retail stores. You can also purchase Soundwalk's MP3 files at $12.95 USD directly from this site. SECURITY What about security? Is it safe for me to buy Soundwalk online? Who hosts your store? Our store is hosted by MonsterCommerce. MonsterCommerce is the industry leader in Web based e-commerce storefront systems. Thousands of companies trust their vital e-commerce operations to MonsterCommerce. MonsterCommerce offers extremely reliable e-commerce hosting services. What type of security do you provide for online transactions? We use the MonsterCommerce SSL certificate (128 bit Secure Socket Layer). TECHNICAL ISSUES I noticed a problem on one of your pages. Whom do I contact? Please go to the contact us section and e-mail us with details. We greatly appreciate your feedback. Can you help me determine which digital music files will work with my portable player? Any music downloaded directly from this site is in the MP3 format (44.1 khz, 128kbps), and will work with all/most digital music players. What equipment do I need to be able to listen to Soundwalk's MP3s on my computer? To play downloadable music in the MP3 format, you will need to download and install a type of software program called an MP3 player. Examples of this type of software are Windows Media Player, iTunes and Winamp, among others. This software, which is usually available as freeware (free software) or shareware (download and send the developer a fee) allows you to create a system for organizing and playing all the music you download from the Internet. There are a number of popular MP3 players that can be downloaded from the Internet in minutes. How do I burn my Soudwalk to an audio CD? Check that your computer has an internal CD-R/RW drive. If not, you need to use an external CD burner. For burning music CDs you need CD-R disks. (They don't have to be special audio CD-R disks-any good quality CD-R disks will work.) CD-RW disks mostly are used for computer data. Audio CD players can't read CD-RW disks even when they contain only CD audio tracks. NEWSLETTER How do I subscribe to soundwalk.com newsletters? It's very easy: you just need to register with us, by selecting the option to sign-up for the newsletter. We suggest that you read our privacy policy first. How do I unsubscribe from soundwalk.com newsletters? Once subscribed, you will receive a newsletter each month. At the bottom of every newsletter there is an "Unsubscribe" link. Simply click on this link to launch a blank e-mail, leaving the subject field blank, and press "Send." You will be unsubscribed automatically. How do I change my subscription e-mail address? We would recommend that you first unsubscribe to the newsletter and then re-subscribe with your new e-mail address. COMMUNITY Can I contribute? Of course-we want your feedback. Just email us at info@soundwalk.com. |
*2006 APA Audio Nominee
*2005 Dalton Pen Winner *2005 Audio File Winner *2005 APA Audie Nominee *2004 APA Audie Winner NEW Train Away |
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